touring from Miami to Lima on Saturday March 21 even though I reserve the seats beforehand I bought the last row on the proper side with the window plus the seat did not go building my flight tricky ., on just how back again on flight # 918 the service was worst. from the sign in I had to open my suit circumstances to even up the weigth . when I give to buy the 3 further lbs . they attempt to demand me $ one hundred eighty.00per accommodate situation. avoiding to pay $ 480.00 I had to go on he flooring to maneuver about my belongins ,I needed to go back to the counter since out seats ( we have been # 10 on line at sign in ) had been separates, following that we had to keep walking around the gates since the counter personnel never ever gave us the gate selection, ( Once i question in regards to the gate information and facts to a different amercian ailines staff in gate 26 he pointed to your gate screan ) this time the seats felt more compact that common , the food items was awful, the bread was so really hard , the lettuce to the salad seem outdated , I returned the food stuff precisely the same way that I obtained it, The sunshine turns off while im looking at severeal moments which i had to keep my finger around the change to continue reading through following 5 horrible several hours I got into the conclusion which i wont travel on American Airlines yet again
I'm incredibly let down with this particular service from American Airways. We experienced planned a family vacation that we thought would begin by experiencing Outstanding service from American.
March 25 I flew from Austin to Ft Myers having a plane transform In Charlotte. When scheduling my flight I asked for wheelchair guidance. Needed to hunt a single up in Austin. Was taken to gate 2hours ahead of time but was assured there might be support for boarding. Gate was adjusted without any one at he desk could locate no assistance, and with wonderful problem proceeded to new gate. Once more no assistance in boarding.
I have often been a loyal buyer to AA and don't consider any of the customers should be taken care of On this manner!
I'll say she(AA) identified a later on flight for me on An additional airline,which I so appreciated,but she absolutely might have considerably more pleasurable in working with me.
My Mom experienced a worst practical experience with AA flight.my Mom is eighty one yrs.aged lady who isn't going to speak English.We requested wheelchair guidance on account of her arthritis in addition to a language problem.We had reconfirmed out request before her departure and a few days just before all with each other 4 situations.At DFW airport she necessary to modify plane.She bought off the aircraft and was instructed to anticipate a wheelchair help.Right after ready very long time no person came to help her.Due to not acquiring a wheelchair assistance promptly she missed her connecting plane to N.J.Someway she manage to get a aircraft although not until finally up coming early morning.Agent was helping her to generate an arrangement for her to stay right away for the Airport.
I are already looking to receive a response from another person in shopper service, Marjorie Nir, I was awarded two X $200 voucher even so the “click here †button only takes me back to your AA Internet site.
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no. 0012309351902 from SNA to DFW. I used to be issued long run flight passes very good to get a 12 months. I'm creating to ask for which you waive the $two hundred transfer cost when I'm able to make use of the passes.
We lately, nowadays the 24th, returned from the vacation to Cancun/Rivera Maya region and will not realize that when are luggage was been given on our departing flight from DFW on March 19th, that among our bags was totally destroyed on The within by someone in terminal D after it had been checked in. Who'd be in charge of executing this an American worker or maybe the TSA? Somebody has stolen a blue sapphire confronted observe, and my our particular, 1979 College or university of Pharmacy ring, which had a sizable diamond mount in it.
Experienced an online reservation set to go and when trying he has a good point to post it explained to me to start above – I referred to as a agent instantly and claimed they may see the cost I was quoted but when refreshed when up $120 – Hard to believe that they'd not stand by what they could see on the net – I wound up needing to pay out the additional $a hundred and twenty because I essential People exact flights – once again hard to think they would not stand beside the online price tag – very high priced
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I've expended hrs on the telephone wanting to untangle a blunder produced in producing reservations with American Airways online. After undergoing every one of the steps in reserving a flight for my loved ones of 3 (Brian, Marcela & Lorenzo Hawk) and incorporating my charge card no. to buy The three flights, I didn't get yourself a affirmation, but a window on my monitor that said “This site can not be shownâ€. I took that to suggest which the transaction did not endure, so I began all over again with a unique vacation company.
I traveled just lately in your airlines and skilled a pain on Flight us3861 Tuesday oct. 8th 2015 . The air conditioning wasn’t Operating and since of my bronchial asthma it was incredibly hot and I felt amusing.